Contact Channels
📦
Order Support
Reply within 24 business hours
Order status
Shipping & tracking
Returns & issues
💌
General Questions
Reply within 24 hours
Product details
Materials
Website help
🤝
Collaboration
Business reply within 2 working days
Wholesale
Influencer collab
Custom orders
FAQ
Orders are usually processed within 1–3 business days. Delivery time depends on your location, typically 7–14 business days for most countries. You will receive a tracking number once your order is shipped.
If your order has not been shipped yet, we may be able to help you make changes or cancel it. Please contact us as soon as possible with your order number.
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use it to track your package anytime.
Yes, we accept custom requests depending on the product type. Feel free to contact us with your idea and we will let you know if it’s possible.
If your item arrives damaged, please contact us within 48 hours with photos of the issue. We will help you with a replacement or solution as soon as possible.
Contact Information
Shenyang Truejoy E-Commerce Co.,Ltd.
Business Address: China
Customer Support
General Questions
💌 hello@amipeer.com
Order Support
💌 support@amipeer.com
Collaboration
💌 collab@amipeer.com
Business Hours
Monday – Friday
9:00 AM – 6:00 PM (GMT+8)
Response Time
Within 24 Hours
Still need help?
Send us a message ✉️
We’ll reply within 24 hours.
